All in-stock orders ship via USPS within 1-3 days from the time your order is placed. For custom orders, see product details.

Standard USPS shipping times can vary from 2-6 days depending on your location (we ship from Coto de Caza, CA).

Yes! Once your order has shipped you will receive a USPS tracking number via email. 

Polishing cloth that makes it so easy to swiftly remove surface tarnish on the go and keep your jewelry sparkly day after day.

Anti-tarnish poly bag - reusable poly bag to store your sterling silver jewelry in to slow down the tarnish process.

Jewelry care card - specific to Sterling Silver or your Gold-Filled jewelry on basic care for long lasting wear.

I will repair jewelry purchased through NovauraJewelry.com or at in-person markets.

If the repair is due to defects in material or workmanship, the repair will be at no charge.

Email Laura@novaurajewelry.com with a detailed description of the repair and any pictures to help me understand the issue. I will provide a repair tracking number.

Full Repair Policy

If the repair is due to defects in material or workmanship, the repair will be at no charge for purchases fewer than 6 months.

For purchases more than 6 months, the repair is subject to a fee at Novaura's discretion.

Full Repair Policy

For repairs of jewelry over 6 months old- Email Laura@novaurajewelry.com with a detailed description of the repair and any pictures to help me understand the issue.

Full Repair Policy

I gladly accept returns except as noted below:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalized orders

- Earrings due to sanitary reasons

Full Return Policy

I gladly accept exchanges except as noted below:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept exchanges for:

- Custom or personalized orders

- Earrings due to sanitary reasons

Full Return Policy

No-- But please contact me if you have any problems with your order.

Yes! I can customize most of the necklaces in different lengths to suit your heart's desire!

I can also make longer lengths to pull over your neck to eliminate the clasp altogether! Or to wrap around for a multi-layered look.

Email me at Laura@NovauraJewelry.com and let me know how I can make you that perfect necklace!

I also can offer a lever-back ear wire option for many earring designs.

Email me at Laura@NovauraJewelry.com and I will see what I can do to make the perfect earrings for you!

Most of my necklaces and chain bracelets use a lobster-style clasp. However, I also have toggle clasps and magnetic clasps.

These cost more, but I will be happy to give you a quote for the added cost.

Please email me at Laura@NovauraJewelry.com. I can easily make it the perfect size for you -- usually by adding or removing a few beads.